Customer Service
SKU:
Available in Arabic & English
Duration: 15-20 Minutes
The test consists of 20 multiple-choice questions.
Front-liners such as tellers at banks, receptionists at hotels, customer care representatives and anyone who interacts directly with your prospects can easily impact the costumer's perception of the organization.
Whether it's face-to-face or via telephone, the Customer Service Test ensures that your front-liners have the mandatory customer care skills that leave your customers with a positive impression
Duration: 15-20 Minutes
The test consists of 20 multiple-choice questions.
Front-liners such as tellers at banks, receptionists at hotels, customer care representatives and anyone who interacts directly with your prospects can easily impact the costumer's perception of the organization.
Whether it's face-to-face or via telephone, the Customer Service Test ensures that your front-liners have the mandatory customer care skills that leave your customers with a positive impression
Back to TD Library